The Citizens Appeal Office of the Verkhovna Rada of Ukraine Secretariat informs that more than 86,2 thousand of issues were raised. Thematic structure of proposals, petitions, and complaints remained unchanged, as compared with 2011. More than 34,1 thousand appeals (39,2% of the total number of appeals) concerned law order, legislative support of law enforcement, and human rights and liberties, 13,2 thousand (15,2% of the total number of appeals) - financial, taxation and customs policy, 4,1 thousand (4,8% of the total number of appeals) - activity of the Verkhovna Rada of Ukraine, President of Ukraine and the Cabinet of Ministers of Ukraine.
The applicants were primarily concerned with the law order, and realization of civil rights and freedoms. The citizens complained about actions of the judicial power, violation of the procedural laws, incompetent decisions and judgments, bribery, and wiggery.
The number of appeals concerning family, children, youth, gender equality, physical culture and sports has increased during the previous year and makes up 2,8 thousand, as to 1,9 thousand in 2011.
Petitions and complaints concerning healthcare make up 2,7 thousand; housing policy - 2,5 thousand. Local self-government issues remain topical - 2,3 thousand.
During the previous year, the parliamentary committees and the Ad Hoc Supervisory Panel on Privatization considered 18,5 thousand of appeals; deputy factions and groups – 6,1 thousand and around 61,5 thousand of appeals were addressed to the structural subdivisions of the Verkhovna Rada of Ukraine Secretariat.
According to the Decree of the Chairman of the Verkhovna Rada of Ukraine, 65 personal receptions of citizens with the first deputies, deputy chairmen of the parliamentary committees and deputy factions (groups) were held during the tenth and eleventh sessions of the Verkhovna Rada of Ukraine of the sixth convocation. 696 visitors attended personal receptions; 765 appeals were submitted, including 661 written and 104 oral appeals.
According to the statistics, 520,4 voters addressed people’s deputies of Ukraine of the sixth convocation and their assistants in the election constituencies, or 123,3 thousand more than from 2011.
All proposals, appeals, and complaints received by the Verkhovna Rada of Ukraine were scrutinized and directed to the relevant bodies of the state power, local self-government, prosecuting bodies and court.